Refund policy

If you’re not 100% satisfied with your purchase, simply return the unworn/unused items to us - returns are accepted within 7 days of delivery date for refund. 

To initiate a return, please email info@bellasloanenterprises.com with your name and order number. 

Upon receipt of the returned item, please allow 3-5 business days for return processing. You will be notified of your refund via email. 

Customers are responsible for return shipping cost. 

SALE and Close-Out items are final sale and cannot be returned. 

 

How to Return or Exchange:

1. Information required for Return/Exchange: 
* Contact Name
* E-mail Address
* Order #
* Order Date
* Style# for Return/Exchange Item
* Quantity for Each Style#
* Reason for Return/Exchange

2. E-mail the above information to receive an approval for your Return/Exchange.

3. Once Return Authorization is received, ship the item(s) to BELLA SLOAN ENTEPRISE. 

6950 Castor Avenue Philadelphia,PA 19149

4. Upon receiving your Return/Exchange item(s), you will be contacted via E-mail for final confirmation.

 

 

SHIPPING POLICY

 

Please allow up to 48 business hours for your order to be processed. Please allow 5-7 business days to receive order.  

All orders are shipped with United States Postal Service (USPS) or UPS

 Return Policy

* All sales are NON-REFUNDABLE. 
* Only exchanges and merchandise credit will be allowed within 15 days of order delivery date. 
* Return Authorization is required for all items being returned.
* Return Authorization request for any damaged items must be made within 15 days upon delivery of merchandise and all items being returned for credit must be in the original condition with its original packaging. 
* It is the customer's responsibility to return any and/or all merchandise to our business for REFUND.